THE SMARTER WORKFORCE MODEL FOR GROWING AUSTRALIAN BUSINESSES

5.0 on Google · 9 reviews

Scale Your Business With Vetted Offshore Talent & Effortless Migration

Even if you've struggled with local talent shortages, soaring operational overhead, or complex visa compliance.

Book an Executive Consultation

No-obligation discussion • Tailored staffing roadmap

KC

“Our new bookkeeper was sourced by TPI and I have been delighted with her output and attitude.”

— Karyn Clarke · Google review

SECTORS WE SUPPORT ACROSS AUSTRALIA

Healthcare & Clinics

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Childcare Services

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Mortgage Broking

•

Legal Practices

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Trades & Small Business

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Franchises

MORE ROOM TO FOCUS ON YOUR BUSINESS

Is Daily Admin Taking Time Away From Your Business?

Emails, bookings, invoicing and customer enquiries can fill your day, leaving less time for your team, clients and business priorities.

ADMIN TIME ESTIMATOR

Put Your Admin Time in Perspective

Enter your weekly admin hours and the value of your time. See what they add up to, then explore where support could help.

Your admin time and hourly value

Your estimate, not a staffing rate. Leave blank for hours only.

Where does most of that time go?

Starting figures are examples. Adjust them to reflect your business.

YOUR ADMIN WORKLOAD, IN PERSPECTIVE

43 hours

on admin each month, approximately

AUD 4,333

estimated monthly value of that time

At 10 hours a week, that’s 520 hours over 52 weeks. What could use more of your attention?

Monthly estimates use weekly hours × 52 ÷ 12.

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Is Your Inbox Setting Your Priorities?

Routine emails and enquiries can interrupt client follow-ups and focused work. Which conversations keep getting pushed back?

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What Keeps Waiting Until Tomorrow?

Client relationships, team decisions and business planning need attention too. What gets postponed when admin fills the gaps?

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Does Every Routine Task Still Need You?

If the same tasks keep returning to you, doing them faster may leave the workload unchanged. Decide which need your judgement and which could have a clear owner.

A STARTING POINT FOR YOUR BUSINESS

Start With a Defined Part-Time Workload

At 10 admin hours a week, list the recurring tasks that do not need your judgement. Discuss whether part-time offshore support could take ownership of a defined workload.

Start with routine enquiries, inbox sorting and clear escalation rules. Keep sensitive conversations and decisions with your team.

Pricing depends on the role, responsibilities and support hours your business needs. Book a consultation or send an enquiry for a tailored recommendation and quote.

Guidance based on your inputs. These figures estimate the value of your time; they are not a staffing quote, lost revenue or guaranteed savings.

HOW TPI CAN SUPPORT YOUR BUSINESS

Staffing Support Built Around Your Business

Explore offshore teams, international recruitment and migration guidance, with support shaped around your business needs.

International Recruitment

Connect your business with international talent, with support through recruitment and onboarding.

  • Trades and construction roles
  • Automotive roles
  • Telecom service roles
  • Matching skills, culture and values
  • Recruitment and onboarding support
Discuss Recruitment Needs

Migration Guidance

Guidance on work visas and employer sponsorship, including migration needs connected to international recruitment.

  • Work visa guidance
  • Employer-sponsored visa guidance
  • Employment sponsorship for businesses
  • Migration support alongside recruitment
  • Family visa enquiries
Discuss Migration Needs

WHY WE'RE DIFFERENT

From Carrying the Work to Building the Right Team

When routine work keeps landing on your desk, it can be hard to make room for clients and planning. Consider where dedicated support could help.

Without the Right Support

CHALLENGES

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Admin Keeps Coming Back to YouEmails, bookings and invoicing still need your attention, leaving less time for clients and business decisions.

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The Role Is UnclearYou know you need help, but deciding what to delegate and how much support you need keeps getting put off.

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The Person Doesn’t FitSkills alone may not be enough when working styles, communication and business values are misaligned.

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Hiring and Migration Feel DisconnectedWhen international hiring involves sponsorship, it can be hard to see how recruitment, onboarding and migration fit together.

More Coordination on Your Shoulders

With Three Peaks

PERSONALISED

Dedicated Offshore SupportPart-time and full-time offshore options for admin, customer service and everyday business tasks.

A Defined Role and WorkloadDiscuss the tasks you need covered and the support hours that suit the work.

People Suited to the RoleRecruitment focuses on the capabilities needed for the work you want to delegate.

Connected Recruitment and Migration GuidanceInternational recruitment and employer sponsorship guidance when these are relevant to your staffing needs.

People and Support Shaped Around Your Business

BUSINESS FIRST

WHY PARTNER WITH TPI

A Personal Approach to Finding Your Team

Good staffing decisions depend on more than a job title. TPI considers how a role fits your business and the people already in it.

UNDERSTANDING

Your Business First

Your workload, priorities and role requirements shape the search.

TEAM FIT

People Who Fit

Skills, culture and values all matter when choosing someone for your team.

GUIDANCE

Guidance Along the Way

Get support through recruitment and candidate onboarding as the role takes shape.

Mark Puno, CEO of Three Peaks International

Mark Puno

CEO

Three Peaks International

Registered Migration Agent
MARN 1789613

View registration

GREAT PEOPLE. GREAT BUSINESSES.

Meet Mark Puno & the Team Behind TPI

Good staffing starts with a personal connection. Led by Mark Puno, TPI brings together recruitment, offshore staffing and migration professionals who take time to get to know the business behind the role.

Mark is TPI’s CEO and the contact for new service enquiries. He and the team look beyond a CV to the skills, culture and values that make someone a good fit for your business.

Mark came to Australia as a student in 2003, later becoming a permanent resident and Australian citizen. His own journey gives his migration work a personal perspective.

“The attitude was professional, and they were easy and friendly to deal with during the whole process.”
Ammar QuettawalaGoogle review · excerpt

Prefer to call? 1300 3PEAKS (1300 373 257)

YOUR PARTNERSHIP WITH TPI

What to Expect When You Partner With TPI

Clarify the role, proposed costs and support involved before deciding how to proceed.

YOUR ENGAGEMENT

Clarity Before You Commit

Use the discussion to clarify what is covered and ask questions about the proposed arrangement.

A Scope and Quote for Your Business

The scope and quote depend on your requirements. Confirm the details and engagement terms before proceeding.

Role & Responsibilities

Discuss the tasks, skills and responsibilities the position needs to cover.

Hours & Working Arrangements

Outline the support hours, software and communication needs for the role.

Preliminary Costs

Review costs based on the proposed role and your requirements.

Recruitment & Onboarding Support

Clarify the support involved in finding and onboarding a suitable candidate.

Relevant Migration Services

Where sponsorship is involved, discuss the migration guidance needed for the engagement.

READY TO DISCUSS YOUR STAFFING NEEDS?

Book a call or send your enquiry to the TPI team.

GOOGLE REVIEWS

What Clients Say About Working With TPI

Client feedback on staffing, recruitment and migration support, shared on Google.

BUSINESSES WE CAN SUPPORT

Medical & Health Clinics

Childcare & Early Learning

Mortgage Broking

Legal Practices

Construction & Trades

GETTING STARTED WITH TPI

A Clear Starting Point for Your Offshore Team

Explore your staffing needs, discuss proposed costs and understand the next steps with the TPI team.

  1. STEP 1 OF 5

    Talk Through Your Workload

    Tell us where your business needs support. Explore part-time and full-time offshore options around your workload.

    Your business needs first

  2. STEP 2 OF 5

    Review Preliminary Costs

    Discuss the role, responsibilities and support hours you need. Pricing depends on the position and your business requirements.

    Pricing for your requirements

  3. STEP 3 OF 5

    Ask Your Questions

    Use the follow-up conversation to clarify your options, discuss your priorities and decide whether the proposed support suits your business.

    Clarity before deciding

  4. STEP 4 OF 5

    Decide How to Proceed

    If you choose to move ahead, discuss the engagement with TPI before recruitment begins.

    A considered next step

  5. STEP 5 OF 5

    Recruitment and Onboarding

    TPI matches people on skills, culture and values, with guidance through recruitment and candidate onboarding.

    Guidance as you get started

Tell us about your business and the support you’re looking for.

STILL HAVE QUESTIONS?

Frequently Asked Questions

A starting point for offshore support, international recruitment and migration guidance. Your options depend on your business and the support you need.

Offshore & Virtual Teams

What can an offshore team help with?

Offshore support can cover administration, emails, bookings, customer service, invoicing, bookkeeping and marketing tasks. The right mix depends on your workload and the skills your business needs.

Can I start with part-time support?

Yes. TPI offers part-time and full-time offshore support. The role and hours can be discussed around the recurring tasks you need covered and your business priorities.

How do I know which tasks to delegate?

Start with recurring tasks that take time away from clients, your team or business planning. TPI takes time to understand your workload and help identify where offshore support could fit.

Is offshore support suitable for my industry?

TPI works with businesses across industries. Priority examples include healthcare, childcare, mortgage broking, legal practices, trades and franchisors. Suitability depends on the work you need supported, rather than your industry alone.

Where are offshore team members based?

TPI sources remote talent primarily in the Philippines, with some team members elsewhere in Southeast Asia. Location and working arrangements can be discussed in relation to your role.

How does TPI match someone to my business?

Matching starts with understanding your business and the role. TPI considers skills, culture and values, and provides guidance through recruitment and candidate onboarding.

Can offshore staff work with our systems and hours?

Your software, communication needs and required hours help define the role. Share the tools you use and when you need support so the team can discuss a suitable working arrangement.

How should we handle access to business or client information?

Access needs depend on the tasks you delegate. Bring your privacy, confidentiality and system-access requirements to the discussion so they can be considered before support begins.

Costs & Getting Started

How much does offshore support cost?

Pricing varies with the position, responsibilities and support hours your business needs. Share your requirements to discuss suitable options and request a tailored quote.

How soon could we get started?

Timing depends on the role, candidate availability and your requirements. The initial conversation helps clarify the recruitment and onboarding steps for your business.

What should I clarify before engaging TPI?

Discuss the role, hours, quoted costs and engagement terms, including how changes or concerns would be handled. Ask for clarification on the arrangement before deciding to proceed.

Can I ask questions without booking a call?

Yes. Send an enquiry and request an email reply in your message, or book a consultation if you prefer to talk through your needs. Include the service you are interested in and a brief outline of your requirements.

International Recruitment & Migration

How is international recruitment different from offshore staffing?

Offshore staff support your business remotely from overseas. International recruitment helps source overseas talent for roles in Australia, with migration guidance where relevant. Current recruitment priorities include construction, automotive and telecom roles.

Can TPI help if I already have someone I want to sponsor?

TPI provides employer sponsorship and work visa guidance, including enquiries involving an existing candidate. Your business, the role and the person's circumstances need to be considered before discussing suitable next steps.

Does TPI also help with individual or family visa enquiries?

Alongside business-related migration support, TPI also assists with work and family visa enquiries. Share your circumstances so the team can discuss which service may be relevant.

Have a question about your business or situation?

START THE CONVERSATION

Let’s Talk About Your Staffing Needs

Ready to discuss your options? Choose a consultation or send your questions by email.

Choose a Time for Your Consultation

Choose a time, then share your details and staffing needs to complete your booking.

Send Your Enquiry

Tell us about your business, the tasks you need help with and any questions. Request an email reply in your message.

Prefer to call?