“Our new bookkeeper was sourced by TPI and I have been delighted with her output and attitude.”
— Karyn Clarke · Google review
SECTORS WE SUPPORT ACROSS AUSTRALIA
Healthcare & Clinics
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Childcare Services
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Mortgage Broking
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Legal Practices
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Trades & Small Business
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Franchises
MORE ROOM TO FOCUS ON YOUR BUSINESS
Is Daily Admin Taking Time Away From Your Business?
Emails, bookings, invoicing and customer enquiries can fill your day, leaving less time for your team, clients and business priorities.
ADMIN TIME ESTIMATOR
Put Your Admin Time in Perspective
Enter your weekly admin hours and the value of your time. See what they add up to, then explore where support could help.
Starting figures are examples. Adjust them to reflect your business.
YOUR ADMIN WORKLOAD, IN PERSPECTIVE
on admin each month, approximately
estimated monthly value of that time
At 10 hours a week, that’s 520 hours over 52 weeks. What could use more of your attention?
Monthly estimates use weekly hours × 52 ÷ 12.
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Is Your Inbox Setting Your Priorities?
Routine emails and enquiries can interrupt client follow-ups and focused work. Which conversations keep getting pushed back?
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What Keeps Waiting Until Tomorrow?
Client relationships, team decisions and business planning need attention too. What gets postponed when admin fills the gaps?
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Does Every Routine Task Still Need You?
If the same tasks keep returning to you, doing them faster may leave the workload unchanged. Decide which need your judgement and which could have a clear owner.
A STARTING POINT FOR YOUR BUSINESS
Start With a Defined Part-Time Workload
At 10 admin hours a week, list the recurring tasks that do not need your judgement. Discuss whether part-time offshore support could take ownership of a defined workload.
Start with routine enquiries, inbox sorting and clear escalation rules. Keep sensitive conversations and decisions with your team.
Pricing depends on the role, responsibilities and support hours your business needs. Book a consultation or send an enquiry for a tailored recommendation and quote.
When routine work keeps landing on your desk, it can be hard to make room for clients and planning. Consider where dedicated support could help.
Without the Right Support
CHALLENGES
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Admin Keeps Coming Back to YouEmails, bookings and invoicing still need your attention, leaving less time for clients and business decisions.
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The Role Is UnclearYou know you need help, but deciding what to delegate and how much support you need keeps getting put off.
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The Person Doesn’t FitSkills alone may not be enough when working styles, communication and business values are misaligned.
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Hiring and Migration Feel DisconnectedWhen international hiring involves sponsorship, it can be hard to see how recruitment, onboarding and migration fit together.
More Coordination on Your Shoulders
With Three Peaks
PERSONALISED
Dedicated Offshore SupportPart-time and full-time offshore options for admin, customer service and everyday business tasks.
A Defined Role and WorkloadDiscuss the tasks you need covered and the support hours that suit the work.
People Suited to the RoleRecruitment focuses on the capabilities needed for the work you want to delegate.
Connected Recruitment and Migration GuidanceInternational recruitment and employer sponsorship guidance when these are relevant to your staffing needs.
Good staffing starts with a personal connection. Led by Mark Puno, TPI brings together recruitment, offshore staffing and migration professionals who take time to get to know the business behind the role.
Mark is TPI’s CEO and the contact for new service enquiries. He and the team look beyond a CV to the skills, culture and values that make someone a good fit for your business.
A PERSONAL PERSPECTIVE
Mark came to Australia as a student in 2003, later becoming a permanent resident and Australian citizen. His own journey gives his migration work a personal perspective.
“The attitude was professional, and they were easy and friendly to deal with during the whole process.”
Client feedback on staffing, recruitment and migration support, shared on Google.
RA
Rose Apostolovska
Google review
★★★★★
“It has been a pleasure working with Mark and his team at Three Peaks International. Mark has helped
to recruit and place some members of our team and he has been easy to refer to people I know who are
looking for local or outsourced staff. Mark takes the time to not only understand the business but the
specifics of role, which is why his placement of skilled and reliable staff is met each and every time!”
“Three Peaks International can be trusted to find the right members for your team. Our new bookkeeper was sourced by TPI and I have been delighted with her output and attitude.”
“Mark is the person to contact when you are looking for a new member on your team. Whether on or off shore, he knows the right talents, has a great network of people and can be trusted to deliver.”
“I have worked with Mark Puno and his team as a client and had a great experience. Mark helped source a technical resource. I was amazed by his quick understanding of our requirements and getting us the right candidates for interviews. The attitude was professional, and they were easy and friendly to deal with during the whole process. Highly recommend Mark's services.”
“Mark Puno and his team at Three Peaks are experts in their field. Incredibly professional, responsive and transparent throughout the recruiting process. Mark is a lovely person to deal with. I would not hesitate to recommend Mark and the team at Three Peaks.”
“Mark is so well versed in all his fields of expertise, especially recruitment, outsourcing and migration process. I will not hesitate to recommend Mark and his amazing team.”
“Mark possesses extensive knowledge of the recruitment, outsourcing and migration process with a wide network of well-qualified individuals across a range of industries.”
“Mark from 3 peaks International does a great job with recruitment, you can trust what he does as he has passion and integrity for the service he provides.”
“I highly recommend Mark for his professionalism, expertise, and excellent migration service. Throughout my visa journey, Mark provided clear guidance, reliable support, and handled my application with great care and attention to detail. His knowledge and professionalism made the process much smoother and less stressful.
I’m extremely grateful to Mark for helping me achieve my Australian Permanent Residency. Thank you, Mark, for your outstanding service and support. I truly appreciate everything you’ve done and would highly recommend your services to anyone looking for a professional and reliable migration agent.”
A starting point for offshore support, international recruitment and migration guidance. Your options depend on your business and the support you need.
Offshore & Virtual Teams
What can an offshore team help with?
Offshore support can cover administration, emails, bookings, customer service, invoicing, bookkeeping and marketing tasks. The right mix depends on your workload and the skills your business needs.
Can I start with part-time support?
Yes. TPI offers part-time and full-time offshore support. The role and hours can be discussed around the recurring tasks you need covered and your business priorities.
How do I know which tasks to delegate?
Start with recurring tasks that take time away from clients, your team or business planning. TPI takes time to understand your workload and help identify where offshore support could fit.
Is offshore support suitable for my industry?
TPI works with businesses across industries. Priority examples include healthcare, childcare, mortgage broking, legal practices, trades and franchisors. Suitability depends on the work you need supported, rather than your industry alone.
Where are offshore team members based?
TPI sources remote talent primarily in the Philippines, with some team members elsewhere in Southeast Asia. Location and working arrangements can be discussed in relation to your role.
How does TPI match someone to my business?
Matching starts with understanding your business and the role. TPI considers skills, culture and values, and provides guidance through recruitment and candidate onboarding.
Can offshore staff work with our systems and hours?
Your software, communication needs and required hours help define the role. Share the tools you use and when you need support so the team can discuss a suitable working arrangement.
How should we handle access to business or client information?
Access needs depend on the tasks you delegate. Bring your privacy, confidentiality and system-access requirements to the discussion so they can be considered before support begins.
Costs & Getting Started
How much does offshore support cost?
Pricing varies with the position, responsibilities and support hours your business needs. Share your requirements to discuss suitable options and request a tailored quote.
How soon could we get started?
Timing depends on the role, candidate availability and your requirements. The initial conversation helps clarify the recruitment and onboarding steps for your business.
What should I clarify before engaging TPI?
Discuss the role, hours, quoted costs and engagement terms, including how changes or concerns would be handled. Ask for clarification on the arrangement before deciding to proceed.
Can I ask questions without booking a call?
Yes. Send an enquiry and request an email reply in your message, or book a consultation if you prefer to talk through your needs. Include the service you are interested in and a brief outline of your requirements.
International Recruitment & Migration
How is international recruitment different from offshore staffing?
Offshore staff support your business remotely from overseas. International recruitment helps source overseas talent for roles in Australia, with migration guidance where relevant. Current recruitment priorities include construction, automotive and telecom roles.
Can TPI help if I already have someone I want to sponsor?
TPI provides employer sponsorship and work visa guidance, including enquiries involving an existing candidate. Your business, the role and the person's circumstances need to be considered before discussing suitable next steps.
Does TPI also help with individual or family visa enquiries?
Alongside business-related migration support, TPI also assists with work and family visa enquiries. Share your circumstances so the team can discuss which service may be relevant.